Welcome to Raku Japanese Language Center. By accessing our website or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before enrolling in our courses or using our visa consultation services.

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1. Acceptance of Terms

By visiting our website, submitting an inquiry, enrolling in a course, or using any of our services, you agree to be legally bound by these Terms & Conditions. If you do not agree, please discontinue using our website and services.

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2. About Our Services

Raku Japanese Language Center provides educational and consultancy services, including but not limited to:

• Japanese Language Courses (JLPT N5–N1)
• NAT Test Preparation
• Spoken Japanese
• Interview Preparation
• Student Visa Guidance
• University & Language School Admission Support
• Documentation Assistance
• Pre-departure Support
• Student Success Portfolio

Our services are intended to assist students preparing for education opportunities in Japan.

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3. Student Responsibilities

Students are responsible for:

• Providing accurate and complete personal information.
• Submitting genuine academic and supporting documents.
• Paying all applicable fees on time.
• Following classroom rules and attendance policies.
• Maintaining respectful behavior toward staff and fellow students.
• Complying with Japanese immigration laws and institutional regulations.

Providing false or misleading information may result in cancellation of services.

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4. Visa Disclaimer

Raku Japanese Language Center provides professional guidance throughout the student visa application process. However:

• Visa approval or rejection is determined solely by the Embassy of Japan, Japanese Immigration Services, and the admitting educational institution.
• We do not guarantee visa approval.
• Processing times may vary depending on government procedures.

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5. Admission Assistance

We assist students in applying to Japanese language schools and educational institutions.

Final admission decisions are made exclusively by the respective institution.

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6. Course Enrollment

Enrollment is confirmed only after:

• Submission of the completed application form.
• Verification of required documents.
• Payment of applicable fees.
• Acceptance by Raku Japanese Language Center.

Course schedules may change due to holidays, unforeseen circumstances, or administrative requirements.

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7. Fees & Payments

Students agree to:

• Pay all tuition and service fees according to the agreed schedule.
• Complete payments before course commencement unless otherwise arranged.
• Pay applicable bank or transaction charges.

Fees already paid may be subject to the refund policy of the institute.

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8. Cancellation & Refund Policy

Refund requests will be considered according to our official refund policy.

Refunds may not be available after:

• Course commencement.
• Processing of visa documentation.
• Submission of admission applications.
• Completion of consultancy services.

Administrative charges may apply where applicable.

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9. Student Success Portfolio

Our website may display successful student visa approvals and testimonials.

By providing written consent, students authorize Raku Japanese Language Center to publish:

• Student name
• Visa approval information
• Visa sticker (with sensitive information masked where appropriate)
• Photographs
• Testimonials
• Educational achievements

Students may request removal of their information by contacting us.

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10. Intellectual Property

All website content including:

• Text
• Graphics
• Logos
• Images
• Videos
• Course materials
• Website design

is the property of Raku Japanese Language Center and may not be copied, reproduced, modified, or distributed without prior written permission.

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11. Website Usage

Users agree not to:

• Upload malicious software.
• Attempt unauthorized access.
• Interfere with website functionality.
• Copy website content without permission.
• Submit fraudulent information.
• Use the website for unlawful purposes.

Violation may result in suspension or legal action.

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12. Third-Party Links

Our website may contain links to third-party educational institutions, government agencies, or partner organizations.

We are not responsible for the content, policies, or practices of external websites.

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13. Limitation of Liability

Raku Japanese Language Center shall not be liable for:

• Visa refusals
• Admission rejection by educational institutions
• Delays caused by embassies or immigration authorities
• Changes in government regulations
• Travel disruptions
• Financial losses resulting from third-party decisions

Our liability is limited to the services directly provided by our organization.

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14. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We are committed to protecting your personal data and maintaining confidentiality.

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15. Changes to Services

We reserve the right to:

• Modify courses
• Update service offerings
• Change schedules
• Revise tuition fees
• Update website content

without prior notice when necessary.

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16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Bangladesh.

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17. Contact Information

Raku Japanese Language Center

📍 Head Office
Ka-59/4, Nadda–Baridhara,
Gulshan, Dhaka-1212, Bangladesh

📞 Hotline: 09617-576783

☎️ Reception: +880 1749-650330

💬 WhatsApp: +880 1796-244388

📱 Managing Director: +880 1985-243222

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By using our website or enrolling in our courses, you acknowledge that you have read, understood, and agree to these Terms & Conditions.