Privacy Policy

Privacy Policy

At Raku Japanese Language Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our educational and consultancy services.

By accessing our website or enrolling in our programs, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Phone Number
• WhatsApp Number
• Email Address
• Residential Address
• Passport Information (if applicable)
• National ID or Birth Registration (when required)
• Educational Qualifications
• Academic Certificates
• Photographs
• Parent or Guardian Information
• Emergency Contact Information

Visa & Admission Information

For students applying to study in Japan, we may collect:

• Passport Copy
• Academic Documents
• Financial Documents
• Language Proficiency Records
• Visa Application Information
• Admission Documents
• Supporting Documents required by educational institutions or immigration authorities

Website Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral Source
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process course registrations
• Provide Japanese language training
• Assist with admissions to Japanese language schools and educational institutions
• Support student visa applications
• Respond to inquiries and provide customer support
• Schedule classes and examinations
• Verify student identity
• Improve our website and services
• Send important notices and updates
• Maintain student records
• Comply with applicable legal obligations

3. Student Visa Services

For students seeking admission to Japanese educational institutions, your information may be shared with:

• Japanese Language Schools
• Colleges and Universities
• Embassy of Japan
• Immigration Authorities
• Educational Partners
• Authorized Government Agencies

Information is shared only when necessary to process admissions or visa-related services.

4. Cookies

Our website may use cookies to:

• Improve user experience
• Remember user preferences
• Analyze website traffic
• Enhance website performance
• Improve security

You may disable cookies through your browser settings, although some website features may not function properly.

5. Student Success Portfolio

With your permission, we may display your success story on our website or social media, including:

• Student Name
• Photograph
• Visa Approval
• Visa Sticker (with sensitive information masked where appropriate)
• Educational Institution
• Testimonial
• Success Story

You may request removal of your information at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your data, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our educational and consultancy services
• Maintain academic and administrative records
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Third-Party Services

Our website may contain links to third-party websites, including educational institutions, government agencies, and partner organizations.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information where appropriate
• Withdraw consent for certain processing activities
• Request a copy of the personal information we hold about you
• Ask questions about how your information is used

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are intended for students and applicants. If an applicant is under the age of 18, personal information may be collected with the involvement or consent of a parent or legal guardian, where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Raku Japanese Language Center

📍 Head Office
Ka-59/4, Nadda–Baridhara,
Gulshan, Dhaka-1212, Bangladesh

📞 Hotline: 09617-576783

☎️ Reception: +880 1749-650330

💬 WhatsApp: +880 1796-244388

📱 Managing Director: +880 1985-243222

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.